Have any doubts? We guarantee the following so you can shop rest assured.
All items sold through Pop Up Concepts are guaranteed to be authentic.
All items undergo a multi-point inspection to avoid shipping defect items.
Visit our Seller Guarantee page to learn more.
Worried about the fit? We offer free returns and refunds on all orders.
We understand how difficult it can be to pick the right size when shopping online — especially when you're trying a new brand! To help you with this, we provide the details of each model's build and the size they wear so you can get a better idea of the fit. Visit our Return & Refund Policy page to learn more.
We are always here — even when your order isn't.
We are dedicated to delivering your order as fast as possible and will process your order within 1-2 business days. Once processed, all updates will be communicated by the courier service directly.
Contact Us to have our 24/7 Customer Support team help address any concerns you might have. Our team is available around the clock and typically responds within a day. If you are looking for a faster response, click on the chat icon in the bottom right corner of your screen to chat with an available agent. Visit our Customer Promise page to learn more.